Refund policy

1. Qualifying for refunds

Refunds are considered in extreme circumstances where no viable solution can be provided. A request must meet the conditions below.

• Development work has not commenced.
• The issue is beyond the scope of rectification.
• The agreed payment terms have been met.
• The reasons for the request are substantiated.

2. Refund process

1. We evaluate the request against the conditions above.
2. Both parties sign a formal refund agreement.
3. The refund is processed within 7 to 10 business days after the agreement is finalized, in the original payment currency.

3. Post-refund obligations

The customer signs the confirmation documents and is required to delete any shared information and communication, unless instructed otherwise.

4. Policy updates

Pracoda Technologies reserves the right to amend this policy periodically for business or regulatory changes.

5. Contact

Questions about a refund: info@pracoda.com or +91 9122834888.