UX
E-commerce Accessibility: Make Your Store Usable for Everyone
An accessible store is one that people with disabilities can browse and buy from without barriers. It is also faster and easier for everyone else. This guide explains the standards, the most common problems in online stores and how to find and fix them.
Designing Store Navigation and Categories Customers Understand
If shoppers cannot find a product, they cannot buy it. This guide explains how to organise categories and menus around the way customers think, how to design menus for desktop and mobile, and how to test the structure before you build it.
Product Photography for E-commerce: A Practical Guide
Shoppers cannot touch your products, so photographs do the work of the shop floor. This guide explains the photos every product needs, how to get consistent results in-house, how to prepare files for the web and when a professional photographer is worth it.
Category Page UX: Filters, Sorting and Product Grids
Category pages are where most shoppers compare and narrow down. When filters are confusing, products look alike or the page fights the thumb on a phone, shoppers give up. This guide explains how to design category pages that make choosing easy.
Trust Signals That Make Shoppers Comfortable Buying From You
A first-time visitor has no reason to trust a store they have never heard of. Trust signals give them one. This guide explains which signals shoppers actually look for, where to place them, and which so-called trust badges do more harm than good.
One-Page vs Multi-Step Checkout: Choosing the Right Flow
Few checkout debates run longer than one page versus several steps. The truth is that the layout matters less than what is inside it. This guide explains how each flow feels to shoppers, when each one works best and how to decide for your store.
Site Search for Online Stores: Help Customers Find Products
Shoppers who use your search box are telling you exactly what they want. If search fails them, they leave. This guide explains what good store search looks like, the common failures, and how to use search data to improve your whole store.
12 Mobile UX Mistakes That Cost Online Stores Sales
Most shoppers now arrive on a phone, yet many stores are still designed on a desktop and squeezed down. Here are twelve mobile mistakes we see again and again, why each one costs sales, and how to fix it.
Product Page Best Practices That Turn Visitors Into Buyers
A product page has one job: answer every question a buyer has before they ask it. Here is how to structure photos, copy, pricing, delivery information and reviews so more visitors add to cart with confidence.
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